FAQs

• People in the midst of psychedelic experiences

• People supporting others who are in the midst of psychedelic experiences

• People wanting to talk about past psychedelic experiences - whether they happened days or decades ago

• People who provided psychedelic support to others in the past (e.g., facilitators, therapists, etc.)

It means non-clinical emotional support by people who understand what you’re going through because they’ve been there themselves. Psychedelic support does not include medical care, medical assessments, psychotherapy, or professional care. If you are experiencing a medical emergency, please call 911. If you need medical care or treatment, please call a doctor or other professional. If you need mental health care, please contact a mental health professional.

No. Sometimes it’s just nice to connect with another human being, even if your trip is going just beautifully. Plus, we also support people who want to talk about past trips as well as people who provided psychedelic support to others in the past.

Yes! You don’t have to provide us with any personal information, including your full name, and even if you do, we don’t save it. We don’t even save phone numbers. Please see our Privacy Policy.

Nope! It’s all up to you. You can give us your real name, a made-up name, or no name at all.

We’re people who get it. We’ve been there ourselves.

But, we’re here for non-clinical emotional support only. We’re not doctors or therapists, and we don’t provide medical advice or medical assessment. If you think that you or the people you’re with may be having a medical emergency, you should call 911.

Our volunteers provide non-clinical emotional support only. We want to be explicit about what the relationship is not. It is not a doctor-patient relationship, a therapist-client relationship, an attorney-client relationship, or any other type of professional relationship. This is true even if, for example, a volunteer happens to be a lawyer or a doctor or a therapist in their life outside of the context of the support line. We train our volunteers not to disclose their profession to any person with whom they communicate on the support line. No matter what the volunteer does outside of the support line, when volunteers are on the support line, they provide non-clinical emotional support only.

No. We provide non-clinical support only. If you are seeking medical care, medical screenings, or medical assessments, please contact a doctor or other medical professional.

No.

If you believe you or someone you are with may be experiencing a medical emergency or you believe you or someone you are with are in immediate danger, you should immediately call 911.

Fireside Project is not a suicide hotline. Callers who are intending to die by suicide, or who have a plan or the means to die by suicide are beyond the scope of the support line. Such calls are promptly transitioned to other resources, including emergency services or the National Suicide Prevention Lifeline (988), depending on the specific circumstances. If you or someone you know is considering suicide, please contact the National Suicide Prevention Lifeline at 988.

If you are experiencing a clinical or long-term health issue, you should consult a medical or mental health professional. The support line is not a substitute for professional health care, mental-health treatment, psychiatric care, or therapy of any kind. We provide no professional services of any kind, including but not limited to medical care, medical assessments, medical treatment, and psychotherapy.

No. We provide non-clinical support only.  We do not provide medical care, psychotherapy, psychiatric care, or any other professional service.

If you are experiencing a clinical or long-term issue, you should consult a medical or mental health professional. The support line is not a substitute for professional health care, mental health treatment, psychiatric care, or therapy. We provide no professional services of any kind, including but not limited to medical care, medical assessments, medical treatment, and psychotherapy.

No. We do not recommend or endorse any particular product, person, or service. We may refer you to sources of information. But it’s up to you to decide whether to rely on that information. We haven’t independently vetted or verified that information.

We currently only offer service to people in the United States. But we hope to expand internationally soon, starting with Canada.

Yes, please! It can take time to process a psychedelic experience. You can call us back as many times as you’d like. We hope to support you during your journey of integration, whether that takes weeks, months, or even years.

No. To protect everyone’s privacy and safety, volunteers are instructed not to communicate with callers outside the context of the support line.

Yes, please see our Terms of Use.