Psychedelic Support Line

There are many, many differences! You can read about them in the chart linked below.

In a nutshell, Fireside-Certified™ Psychedelic Coaching is a paid service that provides long-term, scheduled support by video to clients who are preparing for future psychedelic experiences and/or integrating past ones. Clients select their coach from a database of coaches’ photos and profiles. All coaches are employees who are Fireside-Certified™, meaning they've gone through a 30-step, 300-hour process.

By contrast, the Psychedelic Hotline offers free emotional support via one-off, inbound, unscheduled conversations by phone and text between anonymous volunteers and callers who are in the midst of psychedelic experiences or integrating past ones.

To learn more about the differences, see this chart.

• People in the midst of psychedelic experiences

• People supporting others who are in the midst of psychedelic experiences

• People wanting to talk about a wide range of past psychedelic experiences - whether they happened days or decades ago

• People who provided psychedelic support to others in the past (e.g., facilitators, therapists, etc.)

It means non-clinical emotional support by people who understand what you're going through because they've been there themselves. Psychedelic support does not include medical care, medical assessments, psychedelic therapy psychotherapy, or professional care. If you are experiencing a medical emergency, please call 911. If you need medical care or treatment, please call a doctor or other professional. If you need mental health counseling, please contact a mental health professional.

No. Sometimes it's just nice to connect with another human being, even if your trip is going just beautifully. A a difficult experience isn't a requirement. Plus, we also support people who want to talk about past trips for psychedelic integration purposes, as well as people who provided psychedelic support to others in the past.

Yes! You don’t have to provide us with any personal information, including your full name, and even if you do, we don’t save it. We don’t even save phone numbers. Please see our Privacy Policy.

Nope! It’s all up to you. You can give us your real name, a made-up name, or no name at all.

We’re people who get it. We’ve been there ourselves.

We aim to maintain personal and cultural sensitivity to the individual needs of our callers.
That said, we're here for non-clinical emotional support only. We're not doctors or therapists, and we don't provide medical advice or medical assessment. If you think that you or the people you're with may be having a medical emergency, you should call 911.

Our volunteers provide non-clinical emotional support only. We want to be explicit about what the relationship is not. Our psychedelic hotline is a harm reduction tool and is not intended as psychedelic-assisted therapy or to assist in the administration of psychedelic medicines. It is not a doctor-patient relationship, a therapist-client relationship, an attorney-client relationship, or any other type of professional relationship. This is true even if, for example, a volunteer happens to be a lawyer, doctor, family therapist, or other advanced professional in their life outside of the context of the support line. We train our volunteers not to disclose their profession to any person with whom they communicate on the support line. No matter what the volunteer does outside of the support line, when volunteers are on the support line, they provide non-clinical emotional support only and do not address mental health issues.

No. We provide non-clinical support only. If you are seeking medical care, medical screenings, or medical assessments, please contact a doctor or other medical professional.

No.

If you believe you or someone you are with may be experiencing a medical emergency or you believe you or someone you are with are in immediate danger, you should immediately call 911.

Fireside Project is not a suicide hotline. Callers who are intending to die by suicide, or who have a plan or the means to die by suicide are beyond the scope of the support line. Such calls are promptly transitioned to other resources, including emergency services or the National Suicide Prevention Lifeline (988), depending on the specific circumstances. If you or someone you know is considering suicide, please contact the National Suicide Prevention Lifeline at 988.

No. We provide non-clinical support only.  We do not provide medical care, psychotherapy, psychiatric care, or any other professional service.

If you are experiencing a clinical or long-term health issue, you should consult a medical or mental health professional. While we seek to support our peers through shared human experience, the support line is not a substitute for professional health care, mental-health treatment, psychiatric care, or therapy of any kind. We provide no professional services of any kind, including but not limited to medical care, medical assessments, medical treatment, psychotherapy, or any manner of treatment for mental health issues.

No. We do not recommend or endorse any particular product, person, or service. We may refer you to sources of information. But it’s up to you to decide whether to rely on that information. We haven’t independently vetted or verified that information.

We are currently based in San Francisco and only offer service to people in the United States. But we hope to expand internationally soon, starting with Canada.

Yes, please! Processing an psychedelic experience. You can call us back as many times as you'd like. We hope to support you during your psychedelic integration journey, whether that takes weeks, months, or even years.

No. To protect everyone’s privacy and safety, volunteers are instructed not to communicate with callers outside the context of the Psychedelic Hotline.

Yes, please see our Terms of Use.

Yes! We offer scheduled calls through our TripCheck service. You can read more about it and schedule one or more TripChecks here.